Refund Policy

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.

We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

• Gift cards.
• Downloadable software products.
• Some health and personal care items.

There are certain situations where only partial refunds are granted, if applicable.

• Books with obvious signs of use.
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
• Any item that is returned more than 10 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 5-7 days.

If you have not received a refund yet, first check your bank account again.

Then contact your credit card company or payment provider, as it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at support@kazukherbal.in.

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged.

If you need to exchange an item for the same product, send us an email at support@kazukherbal.in and send your item to the return address listed below.

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

To return your product, you should mail your product to the return address listed below.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping may be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you need help with a return, exchange, or refund request, please contact us using the details below.