Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and protect information when you use our website, place an order, or contact our support team.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

The words with capitalized initials have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

• Account means a unique account created for you to access our Service or parts of our Service.
• Company refers to Kazuk Herbal and the team operating this website.
• Device means any device that can access the Service such as a computer, cellphone, or tablet.
• Personal Data means any information that relates to an identified or identifiable individual.
• Service refers to the website, related pages, and customer support channels.
• Usage Data refers to data collected automatically when you use the Service.
• You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.

We may collect information such as your name, email address, phone number, address, state, city, postal code, order history, and usage data.

Usage Data is collected automatically when using the Service. It may include your device IP address, browser type, browser version, the pages you visit, the time and date of your visit, time spent on pages, and other diagnostic data.

When you access the Service by or through a mobile device, we may also collect mobile device type, unique device identifiers, operating system details, and mobile browser information.

We collect information you provide directly and information generated through your use of the website.

• Account and login information provided during registration or sign in.
• Order details, shipping information, and payment references required to process purchases.
• Messages, questions, or support requests sent through forms, email, or other contact channels.
• Technical and usage information that helps us secure and improve the Service.

We may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage.
• To manage your Account and the features available to registered users.
• To perform the purchase contract for products and services requested through the Service.
• To contact you by email, phone, SMS, or other electronic communication regarding updates, support, and order information.
• To provide news, offers, and information related to products or services similar to those you have already purchased or enquired about, unless you opt out.
• To manage your requests and customer support needs.
• To evaluate business changes, improve our Service, and meet legal or regulatory obligations.

We do not sell your personal information.

We may share information only when necessary to operate our business and complete your order.

• With service providers who help us host, process, analyze, or deliver the Service.
• With delivery partners to ship products to your address.
• For business transfers, mergers, or restructuring of our business.
• With affiliates or business partners when required to support the Service.
• With your consent, when you request a specific disclosure or action.

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.

We may also keep certain records to comply with legal obligations, resolve disputes, and enforce agreements and policies.

We may use cookies and similar technologies to keep the website working properly, remember preferences, and understand how visitors use the site.

You can usually control cookies through your browser settings, but disabling them may affect some site features.

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Our Service does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from anyone under the age of 13.

If you are a parent or guardian and believe your child has provided Personal Data, please contact us so we can review and remove the information if needed.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised last updated date.

You are advised to review this Privacy Policy periodically for any changes. Changes become effective when posted on this page.

If you have any questions about this Privacy Policy or your personal data, please contact us using the details below.